Help us to help you by following these basic guidelines
Going to see the dentist isn’t high on many people’s list of favourite things to do. Most patients however, recognise the importance of doing so and will, even if slightly reluctantly, make sure that they have regular appointments booked at Synergy Parkside Woking so that their teeth and gums can be monitored on an ongoing basis.
For some patients, the anxiety levels can be quite high, causing them to do certain things both before and during the appointment which can add to their anxiety and also make the job of examining or treating their teeth more difficult for the dentist!
In today’s blog, we take a look at some of the things that you should avoid doing, so making our job and your experience, that much more satisfactory.
Don’t cancel your appointment
There may be occasions that cancelling an appointment is unavoidable, such as illness or needing to collect a sick child from school. Where this is unavoidable, all that we ask is that you let us know as soon as you can and make sure to rearrange your appointment too. Patients who are nervous about seeing a dentist may also be tempted to cancel, perhaps with some kind of an excuse. This may particularly be the case where they are due to receive treatment for a problem that isn’t causing any pain at that particular time.
The reality is that cancelling an appointment at our Woking dental clinic for this reason is simply storing up trouble for the future and will almost certainly mean that your future treatment will be more extensive.
Please don’t be late!
There are many good reasons for arriving on time for your appointment. From the patient’s perspective, rushing to an appointment and arriving out of breath, is not going to put you in a relaxed state of mind for your examination or treatment. Being late also means that we may need to bring another person’s appointment into your spot where appropriate. This could mean that you have to wait longer before you are seen by the dentist.
Try to arrive ten to fifteen minutes before your appointment time. This allows time for any paperwork and administrative tasks that need to be done, and you will feel more relaxed and less flustered too.
Don’t ‘over brush’ your teeth
This one is very common. We understand that patients sometimes brush their teeth before an appointment to remove any pieces of food that have got stuck between their teeth from their previous meal. There is nothing wrong with that if you do it gently. Some patients though, perhaps in the hope of avoiding treatment, give their teeth a thorough ‘scrubbing’. There is no point in this at all, and, if you haven’t been looking after your teeth with regular brushing and flossing, this pre-appointment effort is pointless unfortunately.
Be honest with the dentist
During an examination or treatment, you may be asked certain questions, some of which may seem a little intrusive. For example, we may ask about your lifestyle or illnesses and medications that you are taking, This isn’t done for our entertainment but is an important part of making sure that you receive safe and effective dental care. For example, if you were on blood thinning medication and didn’t tell us, this could be potentially very serious if you were having a procedure that could cause significant bleeding.
All information given to our dental and administrative team will be kept securely and confidentially and will not be shared with any other third parties.
Work with the dentist
We know that receiving treatment can be challenging. The more that you work with our dentists though, the easier and quicker it will be for both parties. Closing your mouth during treatment makes it very difficult for the dentist to treat you accurately, to say nothing of the potential danger of doing so with a sharp dental implement in your mouth.
There may be times when you feel a real urge to close your mouth, swallow or cough during a procedure. We understand this, but please don’t do so suddenly and without warning. If you raise your hand (the one on the opposite side to where the dentist is working to avoid knocking an arm while the procedure is being carried out) the dentist will pause so that you can make yourself comfortable again before carrying on with the procedure.
Regular dental care is essential to protect your teeth and gums and we want to help you make your appointment as comfortable as we possibly can. If you have any suggestions on how we can improve the patient experience, we are always keen to hear from you.
If you wish to speak to our administrative team about this, or to make an appointment to see one of our Woking team, please call Synergy Parkside on 01483 766355.